Free Employment & Career Articles

Professional Authors - Professional Articles



Job Management Advice - Handling the Complaints of Your Employees


If your job search has given you the opportunity to find a job in management, the battle and stress of finding a new job will be over, but, by getting this new job and joining the management staff you will be opening up a brand new can of worms that will give you a whole new set of worries and stress that you will have to be able to deal with on a daily basis.

With your new job, you have immediately become one of the authority figures on the job and you will have many different experiences and challenges that you are going to have to be able to handle in a professional manner.

One of those things is going to be complaints and issues that your employees are going to have, and they are going to have them. So you will need to be able to handle these complaints in a manner that will help improve the work place and make sure that the employee feels secure in their position and in your leadership.

When the time comes that an employee or employees have complaints, make sure that you ask them that they file their complaints in an anonymous manner. A good way of doing this is to have a special box set up that employees can access in the room where they take their breaks. It should be placed in an area that is easily visible and easy for the employees to get to.

Make sure to remind your employees that this box is there for everyone with concerns or even ideas for improvement, or maybe even compliments. When the box is emptied out, only certain people should be allowed to read these comments such as management and a Human Resources representative.

Always make sure that your employees know and believe that you do have an open door type of policy. This is a great way for your employees to feel that they do have an outlet where they can burn off some steam without getting into any kind of trouble. People need to be able to express themselves so that it doesn't lead to disaster down the road.

When you do meet with an employee with a problem or complaint, don't sympathize with them, they are not there for that, instead you need to empathize with them and their situation. This means that you more than likely have run across the same problem at one time during your employment. It means you understand instead of feeling sorry for them. Empathy also lets them feel like you relate and found a way to rise above it yourself and it will give them the confidence that they can as well.

Always make sure you exhibit patience. You will no doubt come across some employees that are going to demand that you do something about the situation right away. As their boss you need to be able to convince them that it might be better if they sit down and think about what they are complaining about before any drastic measures are taken on your part.

By doing this, it also give you more time to be able to think about the situation as well. It's also a good idea that you schedule a time for them to come in and discuss the issue at depth. This may in the end allow the employee to be able to have resolved their problem on their own before any need of the meeting.

Allow your employee to sit and think about a solution that is reasonable on their own. Sometimes letting the employee calm down and think of their own solutions to the problems will make for a far more independent and self-sufficient employee in the work place. Help them with a plan that will help them implement the solution.

After you have talked to the employee and a plan for a solution has been implemented it is always a good idea for you to check back on the employee and see how things are going and see if the situation has improved for them. This will help build a good and trusting relationship between you and your employee.



Comments
ferry commented on 03-Nov-2016 05:38 AM
Forex trades are performed with high leverage, usually it is 100. It means that by investing $1000 you can control $100,000, and increase potential profits accordingly. Some brokers provide also so called mini-Forex, where the size of minimum deposit equals $100. It makes possible for individuals to enter this market easily. www.forexsignals.es


Post a Comment




Captcha Image






BLOG TAG CLOUD
good documentation employment tip parole officer pay attention rent angry boss emergency valued employee work environment different people quit improve conditions job market jobs eye contact lazy boss maps Al-Anon background check company website hackers professional job interview benefits feel good specific directions fired confidence first day foot in the door job discrimination unemployment benefits diplomacy police your future ID family sadness fellow employee character reference addiction spelling errors job candidates quit job employment office samples of work staff management appeal letter scammers losing your job bad mouth employment advice vacation time work production work record resume being unreasonable business management claims job search.personal credibility quitting job staff management tips state department religious discrimination decision making personal time unemployment lines issues confident job description friends angry feelings work schedule change jobsearch lawsuit update resume potential employer job satisfaction anti-discrimination policies job references job title self employed person correct information complaint self employed taxes alcoholism employment tips recommendation cover letter scams work timetable feel valued work hours GED programs personal hobbies smiling fight discrimination annoying employee productivity negotiation nice shirt interviewers strengths lunch intelligence personnel department prison training office gossip employee difficult people relaxed giving attention annoying co-worker foreign exchange market personal issues qualifications investigation stress work load gossip interview tips minimum wage job hunting pink slip new employee former employer manipulation interview distrust dispute resolution work programs negotiate work schedule local papers.job job advice schedule negotiable personality unemployment previous employment legitimate company fear churches human resources weaknesses questionnaire annoying fellow employee credit card information contributions career help work scheduled changed own work guidelines professional conduct boss friendly employment coping personal problems current boss temptations work force good employment proper manner time off interview tips important employer quality time unemployed volunteering personal information getting credit follow instructions dealing with boss duties list housing addiction counseling pleasant working environment procedures honesty job seeker secretive politeness be positive job performance upset boss paying attention job policies disabilities mortgage self-control candidates showing respect car payments new skills healthy dinner become important drugs new job co-workers behavior can of worms misconduct supervisor get the job done religious holidays screened out emotions job seekers employers former employers money work recommendation comfortable career change new boss arrogance objectivity co-worker job management answering questions cragslist feeling better job skills big bucks interview advice orientation AA jobseeker help earned vacation time salary opportunity agism family life refreshed fix problems dress nice login prospective employer values resigning lawyer interests career tips paperwork friction career work area forex trading career advice empathy be prepared right person qualification fellow employees honest opinion stressful sandwiches career path professional levels work abilities good references employee benefits dissatisfied employee workplace human resources tips family issues environment employment ad business bureau career center children federal jobs taking credit love job online job application co-worker sabotage tax money information find work resentment job interview tips mp3 player great job reference previous employer management paid to work job reference forex trading strategies parolees nice pants getting fired professional hat job vending machine relocation job interview black marke passion eat right volunteer work experience sexism employee hours hr company policies policy deadline finding a job finding employment shops website hate job handbook income smile problems boss know social security taxation issues attorney professional references unemployment claim candlestick patterns talk to boss research interview preparation personal goals annoys soup job search social security number help schools respect job application recruitment agency prison library self employed alcoholic employees subordinate list union knowledge vacations flexibility job position life changing personal freedom lunch break skills photo interview questions sleep finances worries happy worker pride enjoying work look for a job accommodation grammar errors currency trading fair pay management tips special instructions shock employment references employment history drivers licence embezzlement violation work place job moving state secured server job help equal company policy



Copyright 2016 - Free Info Site Enterprises
Privacy Policy  |  Copyright Policy  |  Website Use Policy  |  Non Endorsement Policy  |  Contact Us  

Business Blogs
Business blogs